Privacy Policy

We may collect the following data from you when you place an order, fill a form, or contact us:
• Full name
• Email address
• Phone number
• Shipping address
• Order specifications
We do not collect or store payment card information on our website. Payments are processed through secure third-party gateways.

We use your data to:
• Process and fulfill your order
• Communicate about your purchase
• Provide customer support
• Maintain legal and accounting records
We do not share, sell, or rent your information to third parties, except when:
• Required by law or regulation
• Necessary for order delivery (e.g., shipping providers)

We may use images of completed projects for display on our website, social media, or promotional materials unless the customer explicitly notifies us beforehand in writing that they do not wish their project to be shared.
If you prefer that your name, location, or project images remain private, please notify us in advance via email at info@louhandicrafts.com. We will honor your request.

You may request:
• Access to your stored personal data
• Correction of incorrect information
• Deletion of your information (when legally permissible)
Contact us at: info@louhandicrafts.com

We store customer data in secure systems and restrict access to authorized personnel only.